Privacy policy

WHO WE ARE

Critical Home Defense LLC
www.criticalhomedefense.com
Email Address: info@criticalhomedefense.com
Telephone number: (443) 720-9656

Critical Home Defense places a very high priority in protecting your private information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from criticalhomedefense.com

COLLECTION OF PERSONAL INFORMATION

Critical Home Defense automatically collects certain device information when you visit our site, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. This information used to gather site statistics and better our quality of service and operation.

Additionally, when you make a purchase or attempt to make a purchase through criticalhomedfense.com, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This information is used to complete the purchase transaction and communicate with you regarding order status.

We uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via Email and/or SMS/MMS.

USE OF YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. Read more about how Google uses your Personal Information here https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Critical Home Defense does not sell, rent or lease our customer lists to third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records.

CONTACT US

For more information about our privacy practices, if you have questions, please contact us at:

Critical Home Defense LLC
www.criticalhomedefense.com
Email Address: info@criticalhomedefense.com
Telephone number: (443) 720-9656